Redefining Discovery for Caltrain Riders Across the Bay

This case study documents a 10-week design exploration conducted in collaboration with the Caltrain administration. The project focused on reimagining navigation as a discovery-driven experience, culminating in a full-feature product concept designed to reposition Caltrain beyond the daily commute.

With the electrification of Caltrain, the administration sought to move beyond its identity as a commuter line. Historically tied to travel, the system struggled with underuse outside rush hours. Electrification created an opportunity to reposition Caltrain as more than transport.